Nadia Training Courses

The difference between an average and an extraordinary organization is dependent on one simple factor; customer service. It is the most important characteristic of any organization and managers and owners know this very well. So companies are always in a bid to find individuals who can not only excel at their relations with the customer but can also increase the general PR of the company. These also provide a significant edge to companies over their competitors and make them stand out in the market. Most current businesses are customer-oriented. Individuals who are good at customer service are rare. This is mostly because people are not skilled enough to effectively communicate with their customers and put their point across. Even in instances where they succeed in doing so, these employees often tend to lack understanding of what the customer wants, and these customer service excellence training aims to change that. This course is built upon the foundation of good technique and p

Introduction: The office management has a vital role in general management. It is a set of routine activities that are identified with forecasting, managing, organizing and controlling office tasks by means to accomplish business objectives and is associated with the proficient and viable presentation of the office work. An employee that implements these tasks is generally called an office manager/ administrator and plays a vital role in building the infrastructure of any association. Importance of Office Management:  Acquiring targets: Management causes individuals to understand the objectives and coordinate their endeavors towards the accomplishment of these targets. Optimal utilization: Management makes adequate use of resources possible. Managers create coordination and incorporation of diverse resources. Cost reduction: Office Management is associated with doing office tasks in the best and least expensive manner. Cost reduction can be accomplished by work gene

Progress comes from innovation and innovation from creativity. These three concepts are so well entwined with each other that it’s hard to have one without the other. Our markets are bombarded with workers today and it’s no wonder that most of these employer’s progress is at a standstill. When people choose to stay in their comfort zones, they stay in it even when the choice goes away. Innovation training is one way to bridge this gap. You see so many people breaking these shackles around them and emerging stronger and better and you wonder. Where am I lacking? What do these people have that I don’t? And the answer to these questions is pretty simple. The most famous people around the world trust their creativity, they trust their uniqueness and that’s what you need to do as well. The world already has too many people following the norms, doing the ordinary, and that no longer counts. Innovation training doesn’t help you to be like these people, it helps you become better. Being a